8www: Privacy Policy

What This Policy Covers

When you register, log in, or play on 8www, certain data is naturally generated along the way. This Privacy Policy explains where that data is stored, who can access it, and how you can request to delete or update it if you wish.

By reading this page, you will see that 8www does not sell your personal data to anyone — it is used solely to operate the platform, maintain security, and meet mandatory regulatory requirements.

What Data We Collect

8www collects data from three sources: information you provide directly, data generated while you use the platform, and details needed to process payments.

What You Provide Directly

• Full name, date of birth, and contact address (collected at registration)
• Mobile number — used to verify bKash, Nagad, Rocket, or Upay transactions
• National ID (NID), passport, or driving licence — required to verify your identity before your first withdrawal
• Your preferred language and notification settings

Data Generated While Using the Platform

• Login IP address and device type
• Which games you played, how long you played, bet amounts, and results
• Deposit, withdrawal, and bonus usage history
• Live chat conversations — kept as a record for support and issue resolution

Why We Use Your Data

The data we collect is used for five specific purposes — nothing beyond that.

1. Account Management: Keeping your login, password recovery, and account balance working correctly.
2. Payment Processing: Confirming deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer.
3. Fraud Prevention: Checking whether the same person has opened multiple accounts and detecting unusual login activity.
4. Regulatory Compliance: Following responsible gaming rules to keep players under 18 off the platform.
5. Service Improvement: Analysing which games are played most to help us decide what new titles to add.

Sharing Information with Third Parties

8www does not sell your personal information or share it with outside organisations for advertising purposes. However, limited data is shared in the following three situations:

Payment Processors

To complete transactions via bKash, Nagad, Rocket or Upay, the transaction amount and mobile number are sent to the respective payment gateway. This is standard practice for all online payments and is done only with your consent.

Game Providers

When you play games from Evolution, JILI, PG Soft, CQ9 or Sexy Gaming, a temporary session ID is sent to that provider's server. Your name or mobile number is never shared with them.

Legal Obligations

If a court or government authority issues a legally valid order, we are required to provide the necessary information. In such situations, we will make every effort to notify you in advance to the extent permitted by law.

Cookies & Browser Tracking

8www uses three types of cookies. You can disable non-essential cookies from your browser settings, though some features (such as staying logged in) may not work properly if you do.

We do not use cross-site tracking pixels or third-party advertising cookies.

How 8www Protects Your Data

We follow these measures to keep your information secure:

• All data transfers are secured with TLS 1.3 encryption
• Passwords are hashed using the bcrypt algorithm — they cannot be read in plain text
• Payment data is stored on a separate, isolated server
• Automatic alerts are sent for any suspicious login attempts
• Internal access is restricted to specific authorised team members only

How Long We Keep Your Data

All information is retained while your account remains active. Once an account is closed, data is kept or deleted according to the following timeframes:

Your Rights Over Your Own Data

Every user on the 8www platform has the following rights. Requests made via live chat are typically processed within 12 hours.

Right to Access

If you want to know what information we hold about you, simply contact us via live chat. A summary report will be sent to you within 72 hours.

Right to Correction

If there is an error in your name or mobile number, let us know via live chat. Your details will be updated once your identity is re-verified.

Right to Deletion

If you wish to close your account and have all personal data removed, please request this via live chat. Data that is legally required to be retained (such as transaction records) will remain for the designated period.

Data Portability

To receive your gaming history and account information in a machine-readable format (CSV), send a request via live chat.

Regarding Users Under 18

8www strictly follows an 18+ policy. Date of birth is verified at registration, and age must be confirmed with a NID or passport before the first withdrawal. If any underage person registers using false information, the account will be closed and any deposited funds will not be refunded.

When This Policy Changes

8www may update this Privacy Policy from time to time. If there are major changes, you will be notified via SMS to your registered mobile number or through an in-app notification. If you continue using the platform after any changes, it will be considered that you have accepted the updated policy.

The date of any change will always be shown at the top of this page as "Last Updated".

Contact Us Directly

For any privacy-related questions or complaints, reach us anytime via 24/7 live chat. The live chat window is available at the bottom corner of every page.

When submitting a request, please mention your registered mobile number and account ID — this will help speed up the process. Data-related requests cannot be processed until identity verification is completed.