8www FAQ
From opening an account to withdrawing your money — straight answers to the questions we get asked the most.
Account & Registration
Opening a new account only takes a few minutes. The questions below cover the registration process, logging in, and managing your account.
How do I open an account on 8www?
Go to the registration page, enter your mobile number, choose a password, select BDT as your currency, and submit the form. Email is not required. On the next step, verify the OTP sent to your mobile and your account will be active — you can go straight into the game lobby.
I can't log in — what should I do?
First, double-check your mobile number and password. If the problem continues, go to the login page and tap "Forgot Password" — an SMS OTP will be sent to your registered number. Once you set a new password, you should be able to log in right away.
Can one person have more than one account?
No. Each person is allowed only one account. If you try to open a second account using the same mobile number, national ID, or device, all linked accounts may be suspended and the balances forfeited.
Deposit Rules
You can deposit using five methods: bKash, Nagad, Rocket, Upay, and bank transfer. Most deposits are credited to your account within 6 minutes.
The minimum deposit amount is ৳500. Always use a mobile banking number registered in your own name — deposits from third-party numbers may face delays.
How long does it take for a deposit to reach my account?
Deposits via bKash or Nagad are usually reflected within 6 minutes. Bank transfers may take a little longer. Keep a screenshot or transaction ID of your deposit — if anything goes wrong, share it on live chat for a quick resolution.
What are the minimum and maximum deposit amounts?
The minimum deposit is ৳500. The maximum limit depends on your VIP level and the payment method you use. Check the 8www Deposit Guide for details, or ask on 24/7 live chat.
How to Withdraw from 8www
Before withdrawing your winnings, you need to complete identity verification. Once verified, future withdrawal requests are processed much faster.
How long does a withdrawal request take to process?
Most withdrawal requests are completed within an average of 42 minutes. For your first withdrawal, identity verification may take up to 2 hours. See the 8www Withdrawal Guide for full details.
What are the minimum and maximum withdrawal amounts?
The minimum withdrawal is ৳1,300. The daily maximum varies by VIP level — Classic members can withdraw up to ৳1,70,000 per day, while Infinity members can withdraw up to ৳45,00,000.
What documents are needed for a first withdrawal?
You must complete identity verification before your first withdrawal. Submit a clear photo of your National ID (NID), passport, or driving licence. Verification is usually done within 12 hours.
Bonuses & Offers
From the welcome bonus to daily cashback — all offer terms are clearly stated. For full details on bonuses, visit the 8www Bonus & VIP guide.
What bonus do I get on my first deposit and what are the conditions?
You will receive a 135% bonus on your first deposit, up to ৳7,000. To use the bonus funds, you must complete a 14x turnover on the combined amount of your deposit and bonus, and this condition must be met within 7 days of receiving the bonus.
How does the daily cashback work?
Classic members receive 1.1% cashback on their net daily losses. The rate increases as your VIP level goes up — reaching up to 2.35% at the Infinity level. Cashback is generally added to your account the following morning.
Is a reload bonus available on every deposit?
No, reload bonuses are offered during specific promotional periods or for eligible users. The active offer rate is 22%. Ask on live chat or check the promotions page to see if any reload offer is currently running.
Games & Betting
Over 4,400+ games available — including slots, live casino, crash, fishing, and cricket betting. Games from multiple providers such as Evolution, JILI, PG Soft, CQ9, and Sexy Gaming.
What is RTP and why does it matter to me?
RTP (Return to Player) is the average percentage of total bets a game pays back to players over the long run. For example, Fortune Rabbit has an RTP of 97.8% — meaning on average ৳97.80 comes back for every ৳100 wagered. This is a long-term average, so results in a single session can vary.
What betting markets are available for cricket?
For both international and domestic cricket matches, you can bet on match winner, innings runs, wickets, top run scorer, and more. T20, ODI, and Test format matches are all covered. Live betting is also available so you can place bets while the match is in progress.
Security & Identity Verification
How safe is my personal information?
All data is transmitted via SSL encryption and stored encrypted on our servers. Payment details are never shared with any third party. Read our Privacy Policy for full details.
Can I play games without completing identity verification?
Yes, you can play games right after registration without any verification. However, you will need to verify your identity using your National ID or an accepted ID document before making your first withdrawal. Verification is usually completed within 12 hours.
Mobile App
How do I download the 8www app?
Go to our APK download page and download the APK file directly. Before installing, enable "Install from unknown sources" in your Android settings. Current version is 2.2.19, file size 36 MB, and it runs on Android 6.0 or above.
Can I use the app on iOS?
There is no separate iOS app, but the site is fully mobile-optimised on Safari for iPhone and iPad. You can use the "Add to Home Screen" option in Safari for an app-like experience.
How to Get Support
If you run into any issue, contact us via 24/7 live chat. You will usually get a response within a few minutes. Find the live chat button at the bottom right of the page.
Is there any other way to get support besides live chat?
Live chat is the fastest option and is available around the clock (24/7). If you do not find your answer in this FAQ, write to us directly on live chat — share your account number and a description of the issue for a quicker resolution.
Where can I get help if I have a problem with excessive gambling?
We believe in Responsible Gaming. Contact us via live chat to set limits on your account or take a temporary break. Visit our Responsible Gaming page for more information.
Still have questions? Go back to the homepage or open an account now — registration is completely free.